UDANOO
Make it meaningful
Shipping Policy
Shipping Policy
At Udanoo, each order is prepared with care and intention.
We aim to keep our shipping process simple and transparent.
Processing Time
Orders are typically prepared and dispatched within 2–3 working days.
During busier periods, this may take slightly longer, but we will always do our best to keep things moving.
Delivery (UK)
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Standard delivery: 2–4 working days after dispatch
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Orders are sent using a tracked delivery service where possible
You will receive a confirmation once your order has been dispatched.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery option.
Delays
Delivery timeframes are estimates and may occasionally be affected by external factors or courier delays.
Udanoo is not responsible for delays once an order has been dispatched.
Incorrect Address
Please ensure your delivery details are correct when placing your order.
Udanoo cannot be held responsible for orders sent to incorrect or incomplete addresses provided at checkout.
Lost or Missing Orders
If your order has not arrived within a reasonable time, please contact us at:
info@udanoo.com
We will do our best to assist and help resolve the issue.
International Shipping
We currently ship within the UK.
International shipping may be introduced in the future.
We aim to keep everything simple, thoughtful, and reliable—
from the moment you order to when it arrives with you.