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Privacy Policy

Privacy Policy

At Udanoo, your privacy is respected and handled with care.

This policy explains how your personal information is collected, used, and protected when you engage with our website, products, one-to-one sessions, or community-based offerings.

Information we collect

When you interact with Udanoo, we may collect:

  • Personal details (such as your name, email address, and contact information)

  • Order information (delivery address and purchase details)

  • Session details (information you choose to share when booking or attending reiki or coaching sessions)

  • Community participation (such as event registrations, messages, or shared reflections where applicable)

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We only collect information that is necessary to provide our services in a thoughtful and respectful way.

How your information is used

Your information may be used to:

  • Process and deliver orders

  • Manage and schedule one-to-one sessions (including reiki and coaching)

  • Communicate with you about bookings, enquiries, or participation in community offerings

  • Provide a safe and supportive environment for any shared spaces or interactions

  • Improve our services and overall experience

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Any personal information shared during sessions or community participation is treated with care and kept confidential, unless required by law.

Payments

Payments for products and sessions are processed securely through trusted third-party providers.
Udanoo does not store full payment details.

Cookies

Our website may use cookies to improve your browsing experience.

You can manage or disable cookies through your browser settings.

Data Protection

We take appropriate steps to protect your personal information and keep it secure.

Information is only kept for as long as necessary to fulfil the purpose for which it was collected.

Your Right

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request corrections or updates
Request deletion of your data where appropriate

To make a request, please contact: info@udanoo.com

Third Parties

We may share necessary information with trusted third parties (such as payment providers or delivery services) to fulfil orders and bookings.

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Your information is never sold or shared for external marketing purposes.

Contact

If you have any questions about this policy or how your information is handled, please contact: info@udanoo.com

We aim to hold your information with the same care, respect, and intention that sits at the heart of Udanoo.

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